These Terms & Conditions ("Terms") govern your access to and use of the website operated by Vertex Consulting ("Vertex", "we", "us", "our") and the consulting services we provide. By engaging Vertex, submitting a payment, or otherwise using our services, you ("Client", "you") agree to be bound by these Terms.
1. Services
Vertex provides professional advisory services in the areas of Business Consulting, Finance Consulting and IT Consulting. The specific scope, deliverables, timeline and fees for each engagement will be described in a written proposal, statement of work, or order confirmation (the "Order") accepted by both parties. The Order, together with these Terms, forms the agreement between Vertex and the Client.
2. Eligibility
You represent that you are at least 18 years old and have full legal authority to enter into a binding agreement on behalf of yourself or the entity you represent.
3. Fees and Payment
All fees are stated in the applicable Order and are exclusive of taxes unless stated otherwise. Payments are processed securely through PayPal. By submitting a payment you authorize PayPal to charge the applicable amount using your chosen funding method.
- Invoices are due upon receipt unless a different schedule is set out in the Order.
- All prices are quoted in euros (EUR) unless otherwise agreed in writing.
- You are responsible for any bank, currency conversion or PayPal fees imposed by your provider.
- Vertex reserves the right to suspend delivery on accounts with overdue balances after written notice.
4. Refunds and Cancellations
Our refund practices are described in our Refund Policy, which is incorporated into these Terms by reference. In the event of any conflict between these Terms and the Refund Policy, the Refund Policy will govern with respect to refunds.
5. Client Responsibilities
- Provide accurate, complete and timely information reasonably required to perform the services.
- Make available the personnel, access, materials and decisions needed to keep the engagement on schedule.
- Use the deliverables only for lawful internal business purposes unless otherwise agreed in writing.
6. Intellectual Property
Subject to full payment, Client receives a worldwide, non-exclusive, perpetual license to use the final deliverables for its internal business purposes. Vertex retains all rights in its pre-existing materials, methodologies, frameworks, templates and general know-how, including any improvements made during the engagement.
7. Confidentiality
Each party will protect the other party's confidential information using at least the same care it uses to protect its own confidential information, and will use such information solely to perform its obligations under the engagement.
8. Warranties and Disclaimers
Vertex will perform the services with reasonable skill and care consistent with professional consulting standards. Except as expressly stated, the services and deliverables are provided "as is" and Vertex disclaims all other warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.Consulting recommendations do not constitute legal, tax, accounting or investment advice.
9. Limitation of Liability
To the maximum extent permitted by law, Vertex's total aggregate liability arising out of or relating to any engagement will not exceed the fees actually paid by the Client to Vertex for the specific engagement giving rise to the claim during the three (3) months preceding the event. Vertex will not be liable for any indirect, incidental, special, consequential or punitive damages, including lost profits, revenue or data.
10. Indemnification
Each party will indemnify and hold harmless the other party against third-party claims arising from the indemnifying party's gross negligence, willful misconduct or breach of these Terms.
11. Suspension and Termination
Either party may terminate an engagement for material breach if the breach is not cured within fourteen (14) days of written notice. Upon termination, Client will pay for all services performed and reasonable expenses incurred through the effective date of termination, subject to the Refund Policy.
12. Compliance with Laws and PayPal Policies
Both parties will comply with all applicable laws and regulations, including the PayPal User Agreementand Acceptable Use Policy. Services may not be used for any activity that violates PayPal's policies or applicable law.
13. Dispute Resolution
The parties will first attempt to resolve any dispute in good faith through direct discussion. If a dispute cannot be resolved within thirty (30) days, either party may pursue available legal remedies. Clients are also encouraged to contact us before initiating a PayPal dispute or chargeback — most concerns can be resolved quickly and directly.
14. Changes to These Terms
Vertex may update these Terms from time to time. Updated Terms will be posted on this page with a new "Last updated" date and will apply to engagements entered into after the posting date.
15. Contact
Questions about these Terms can be sent to hello@vertex-consulting.co. Billing and PayPal questions: billing@vertex-consulting.co.